Responsible Gaming means enjoying online betting and casino games purely as entertainment — not as a source of income or a way to cope with stress. At HeyBets, we believe that with the right mindset and control, betting can be a completely safe and enjoyable experience.
Millions of people in Bangladesh enjoy online gaming every day. But without awareness, entertainment can slip into addiction. At HeyBets, we want every user to play consciously and responsibly — so that fun never becomes a burden.
Responsible gaming comes down to three things — managing your time, your money, and your emotions. When all three are in check, gaming stays genuinely enjoyable. heybets offers a range of tools and features to help you keep that balance.
Keep in mind: Betting is never a way to pay off debt or solve financial problems. It's entertainment — treat it as nothing more.
Heybets provides several effective tools to keep you safe. You can activate them anytime from your account settings — at no extra charge.
To activate these tools Account Settings → Responsible Gaming section or email us at support@heybets.net.
It's not always easy to recognise when play has crossed a line. Watch out for these signs in yourself or someone you care about:
1
Chasing losses by playing repeatedly — continuing to bet with the mindset of "maybe I'll win this time."
2
Cutting back on family time, work, or study because of betting. Skipping sleep or meals to keep playing.
3
Borrowing money to bet, taking funds from family without their knowledge, or cutting essential expenses.
4
Lying about your betting activity or hiding how long you've been playing from loved ones.
5
Feeling restless, irritable, or anxious when you're not playing.
6
Repeatedly returning to betting despite trying to stop, and being unable to control yourself.
If you notice any of these signs in yourself, take a break now and reach out to heybets support. Asking for help is a sign of strength.
Responsible gaming doesn't mean giving up the fun. A few simple habits are all it takes to keep things safe and enjoyable:
- Set a budget: Decide in advance how much you are willing to spend on betting each week or month — and never exceed that budget.
- Set a time limit: Set a daily time limit for how long you play. Use your phone's timer or heybets's built-in time limit tool.
- Accept Your Losses: Don't chase losses by placing bigger bets. Every round is independent — past results have no bearing on what comes next.
- Stay Level-Headed: Don't play when you're angry, sad, or stressed. Decisions made under emotional pressure almost always lead to loss.
- Avoid alcohol: Never bet under the influence of alcohol or substances. They impair your judgment and lead to poor decisions.
- Take Regular Breaks: Avoid long, uninterrupted sessions. Take at least a 10–15 minute break every hour.
- Play for Fun Only: Don't treat betting as a source of income. It's entertainment — just like going to the cinema or dining out.
- Let your family know: Don't keep your betting a secret from those close to you. Being open about it helps you stay in control.
If you feel your play is getting out of hand, Self-Exclusion is the most effective step you can take. At HeyBets, the process is simple and completely confidential.
With Self-Exclusion, you can lock your own account for a set period. During this time, you won't be able to log in, make deposits, or place any bets.
Steps to activate Self-Exclusion:
- Log in to your account and Settings Go to section.
- Responsible Gaming → Self-Exclusion Choose an option.
- Choose your exclusion period: 6 months, 1 year, 2 years, or permanently.
- Confirm via the email sent to you — your account will be locked immediately.
Or support@heybets.netto request self-exclusion via email. Your account will be locked within 24 hours.
Once Self-Exclusion is activated, it cannot be cancelled before the period ends. This is a strict safeguard — in place for your own wellbeing.
Heybets strictly enforces an 18+ policy. Keeping minors away from online betting is a social responsibility we take seriously.
- Age is verified at registration and reconfirmed through the KYC process.
- If a user is identified as under 18, their account is closed immediately.
- If you have young children at home, consider using parental control software on your devices.
- Never use your account in front of or alongside minors.
- Keep your login details private — especially away from children and teenagers.
If you suspect a minor is using HeyBets, please contact us immediately support@heybets.netto report it.
If you feel betting is having a negative impact on your life, don't wait to seek help. HeyBets is always here for you.
HeyBets Support
24/7 live chat and email support. Feel free to talk to us about anything related to gaming addiction.
support@heybets.net
Professional Advice
Gaming addiction is a recognized mental health condition. If you need help, consult a mental health professional.
Reach out to the mental health department at your nearest hospital
Support from Family & Friends
Talk to someone you trust. Support from family and friends is the strongest foundation for your mental wellbeing.
Talk to Someone — Don't Face It Alone
Self-Assessment Test
A simple self-assessment questionnaire is available in the FAQ section below. Answer honestly to evaluate your own situation.